MCP Link Expired & Daily Claude Re-authentication Issue
The customer reports an issue with the MCP. The provided link, https://mcp.usequeue.com/mcp, which previously worked, now displays an "expired" message. Additionally, the customer states that every time they log into their "claude code," they receive an error message that forces them to re-authenticate daily. They believe the API link/server connection expires after approximately one day, leading to this persistent re-authentication requirement, which they consider abnormal for an MCP.

Klayton Silva 7 days ago
๐ Bugs
MCP Link Expired & Daily Claude Re-authentication Issue
The customer reports an issue with the MCP. The provided link, https://mcp.usequeue.com/mcp, which previously worked, now displays an "expired" message. Additionally, the customer states that every time they log into their "claude code," they receive an error message that forces them to re-authenticate daily. They believe the API link/server connection expires after approximately one day, leading to this persistent re-authentication requirement, which they consider abnormal for an MCP.

Klayton Silva 7 days ago
๐ Bugs
Workspace > Requests > In Queue & Number of Tasks over 30 causes issues
When having items In Queue column, and there are more than the amount visible, for example 20 of 32 โ The cards are not visible, even if sorting is set that they SHOULD show. When clicking at the bottom of the column โLoad More Tasksโ they will appear but the card will crash once opened and any change is attempted. It would be nice if there was no limitation to the cards in Queue or if there is, the cards do not crash or stay invisible when sorting. Here is a loom video showing the issues: https://www.loom.com/share/0ced8dd030124450ac8079139cffdcb3

Steve 8 days ago
๐ก Feature Request
Workspace > Requests > In Queue & Number of Tasks over 30 causes issues
When having items In Queue column, and there are more than the amount visible, for example 20 of 32 โ The cards are not visible, even if sorting is set that they SHOULD show. When clicking at the bottom of the column โLoad More Tasksโ they will appear but the card will crash once opened and any change is attempted. It would be nice if there was no limitation to the cards in Queue or if there is, the cards do not crash or stay invisible when sorting. Here is a loom video showing the issues: https://www.loom.com/share/0ced8dd030124450ac8079139cffdcb3

Steve 8 days ago
๐ก Feature Request
Completed
Unable to delete uploaded file: Missing dropdown/files tab options
Customer inquired about deleting an uploaded file. After being advised to use a dropdown or the files tab, the customer reported that they do not see a dropdown and the files are not present in the files tab as expected. A video link was provided by the customer.

Megan 8 days ago
๐ก Feature Request
Completed
Unable to delete uploaded file: Missing dropdown/files tab options
Customer inquired about deleting an uploaded file. After being advised to use a dropdown or the files tab, the customer reported that they do not see a dropdown and the files are not present in the files tab as expected. A video link was provided by the customer.

Megan 8 days ago
๐ก Feature Request
Completed
Dark Mode Scrollbar Blends in Task Comments
The customer has submitted a development request regarding the scrollbar in the comments section of a task when the application is in dark mode. The customer reports that the scrollbar currently blends in too much with the background, making it difficult to distinguish. They are requesting that the scrollbar be changed to a different color in dark mode to improve visibility.

Megan 10 days ago
๐ก Feature Request
Completed
Dark Mode Scrollbar Blends in Task Comments
The customer has submitted a development request regarding the scrollbar in the comments section of a task when the application is in dark mode. The customer reports that the scrollbar currently blends in too much with the background, making it difficult to distinguish. They are requesting that the scrollbar be changed to a different color in dark mode to improve visibility.

Megan 10 days ago
๐ก Feature Request
Client subscription days not updating correctly
The customer reports that a client's subscription days are not decreasing as expected in Queue. The client, identified as 'deeleeo', initially had 26 days and was paused. The customer unpaused the client, fulfilled a request, and then paused again. Despite these actions, the client's day count remained at 26. The customer further clarified that after unpausing, the day count briefly decreased by 1, but then reverted to 26 upon re-pausing on the same day. The client was then left unpaused overnight, but the day count remained at 26. The customer expects the client 'deeleeo' to have 25 days, but it is currently stuck at 26. The issue appears to be related to the system not accurately deducting days after unpausing and activity, potentially due to rounding.

Adrian Taropa 23 days ago
๐ Bugs
Client subscription days not updating correctly
The customer reports that a client's subscription days are not decreasing as expected in Queue. The client, identified as 'deeleeo', initially had 26 days and was paused. The customer unpaused the client, fulfilled a request, and then paused again. Despite these actions, the client's day count remained at 26. The customer further clarified that after unpausing, the day count briefly decreased by 1, but then reverted to 26 upon re-pausing on the same day. The client was then left unpaused overnight, but the day count remained at 26. The customer expects the client 'deeleeo' to have 25 days, but it is currently stuck at 26. The issue appears to be related to the system not accurately deducting days after unpausing and activity, potentially due to rounding.

Adrian Taropa 23 days ago
๐ Bugs
Completed
Team Roles & Permissions
For the Team Roles permission control, it would be helpful to hide the CRM list from certain roles. We have team members who only need access to specific client details. This part already exists - great. However, they have access to the CRM tab listing out all of our clientโs namesโฆnot great.

MINE about 1 month ago
๐ก Feature Request
Completed
Team Roles & Permissions
For the Team Roles permission control, it would be helpful to hide the CRM list from certain roles. We have team members who only need access to specific client details. This part already exists - great. However, they have access to the CRM tab listing out all of our clientโs namesโฆnot great.

MINE about 1 month ago
๐ก Feature Request
Completed
Chat bubble appearing on whitelabeled invoice page
Customer reports that a chat bubble is unexpectedly displaying on their whitelabeled invoice page. This is causing confusion for their clients. The issue has been acknowledged by an admin and flagged for resolution.

Tony Choi 2 months ago
๐ Bugs
Completed
Chat bubble appearing on whitelabeled invoice page
Customer reports that a chat bubble is unexpectedly displaying on their whitelabeled invoice page. This is causing confusion for their clients. The issue has been acknowledged by an admin and flagged for resolution.

Tony Choi 2 months ago
๐ Bugs
Support
Iโve been trying to contact support but I am not getting any response. Itโs been more than a day.

Admin - CustomEditing.com 2 months ago
๐ Bugs
Support
Iโve been trying to contact support but I am not getting any response. Itโs been more than a day.

Admin - CustomEditing.com 2 months ago
๐ Bugs
Mobile App: Account tagging and rich text formatting (line breaks) not working
Customer reports that when sending messages via the mobile application, account tagging functionality is not working. Additionally, rich text formatting, specifically line breaks, is not being retained in messages sent from the mobile app.

Nexus 3 months ago
๐ Bugs
Mobile App: Account tagging and rich text formatting (line breaks) not working
Customer reports that when sending messages via the mobile application, account tagging functionality is not working. Additionally, rich text formatting, specifically line breaks, is not being retained in messages sent from the mobile app.

Nexus 3 months ago
๐ Bugs
Inquiry: Bi-weekly Recurring Task Functionality
The customer is inquiring about the possibility of setting up tasks that recur every two weeks within the system.

Steve 3 months ago
๐ก Feature Request
Inquiry: Bi-weekly Recurring Task Functionality
The customer is inquiring about the possibility of setting up tasks that recur every two weeks within the system.

Steve 3 months ago
๐ก Feature Request
Credits not merging due to pricing tier limitations
Customer reports that credits are not merging into a single item. This occurs because the credits originate from different services, a setup necessitated by varying pricing tiers and associated credit amounts. The current system does not support different credit amounts for different pricing tiers within the same service. The customer suggests implementing a feature to link credit types to services/add-ons or to allow individual credits per pricing strategy. Admin acknowledges the suggestion's merit and will investigate feasibility.

Jules Dupont 3 months ago
๐ก Feature Request
Credits not merging due to pricing tier limitations
Customer reports that credits are not merging into a single item. This occurs because the credits originate from different services, a setup necessitated by varying pricing tiers and associated credit amounts. The current system does not support different credit amounts for different pricing tiers within the same service. The customer suggests implementing a feature to link credit types to services/add-ons or to allow individual credits per pricing strategy. Admin acknowledges the suggestion's merit and will investigate feasibility.

Jules Dupont 3 months ago
๐ก Feature Request
Completed
Tasks API - deadline not updated
Raised this issue in the chat interface on 27th March, but, I havenโt heard back. Raising this here as an API defect. Hi, could you help me with the correct date format to be sent for updating a task deadline? I have tried several approaches, but, the Due Date doesn't get updated. Below are the API requests being attempted. 1. Query param โ ISO 8601 with time (unencoded colons) curl -v -X PATCH -H "Authorization: Bearer " "https://app.usequeue.com/api/v1/tasks/yi7UB57nuFSL2bcc1xyJQTzi?deadline=2026-04-11T17:00:00Z" 2. Query param โ ISO 8601 with URL-encoded colons curl -v -X PATCH -H "Authorization: Bearer " "https://app.usequeue.com/api/v1/tasks/yi7UB57nuFSL2bcc1xyJQTzi?deadline=2026-04-11T17%3A00%3A00Z" 3. Query param โ date only curl -v -X PATCH -H "Authorization: Bearer " "https://app.usequeue.com/api/v1/tasks/yi7UB57nuFSL2bcc1xyJQTzi?deadline=2026-04-11" 4. Query param โ MM/DD/YYYY format curl -v -X PATCH -H "Authorization: Bearer " "https://app.usequeue.com/api/v1/tasks/yi7UB57nuFSL2bcc1xyJQTzi?deadline=04%2F11%2F2026"

Samith 4 months ago
๐ Bugs
Completed
Tasks API - deadline not updated
Raised this issue in the chat interface on 27th March, but, I havenโt heard back. Raising this here as an API defect. Hi, could you help me with the correct date format to be sent for updating a task deadline? I have tried several approaches, but, the Due Date doesn't get updated. Below are the API requests being attempted. 1. Query param โ ISO 8601 with time (unencoded colons) curl -v -X PATCH -H "Authorization: Bearer " "https://app.usequeue.com/api/v1/tasks/yi7UB57nuFSL2bcc1xyJQTzi?deadline=2026-04-11T17:00:00Z" 2. Query param โ ISO 8601 with URL-encoded colons curl -v -X PATCH -H "Authorization: Bearer " "https://app.usequeue.com/api/v1/tasks/yi7UB57nuFSL2bcc1xyJQTzi?deadline=2026-04-11T17%3A00%3A00Z" 3. Query param โ date only curl -v -X PATCH -H "Authorization: Bearer " "https://app.usequeue.com/api/v1/tasks/yi7UB57nuFSL2bcc1xyJQTzi?deadline=2026-04-11" 4. Query param โ MM/DD/YYYY format curl -v -X PATCH -H "Authorization: Bearer " "https://app.usequeue.com/api/v1/tasks/yi7UB57nuFSL2bcc1xyJQTzi?deadline=04%2F11%2F2026"

Samith 4 months ago
๐ Bugs
Completed
Hitting tab on custom form has weird behavior
hitting tab to go from one field to another on custom form brings up the editing options to edit field, and moves the form out of the overlay areaโฆ https://www.loom.com/share/75aebd472e614b0eaea33a2a69ac77fb

Richi 4 months ago
๐ Bugs
Completed
Hitting tab on custom form has weird behavior
hitting tab to go from one field to another on custom form brings up the editing options to edit field, and moves the form out of the overlay areaโฆ https://www.loom.com/share/75aebd472e614b0eaea33a2a69ac77fb

Richi 4 months ago
๐ Bugs
Completed
Live websites
There has been a bug for an extended period that prevents live websites from being seen correctly. I hope this can be resolved soon ๐๐ป๐๐ผ

August Vinggaard 5 months ago
๐ Bugs
Completed
Live websites
There has been a bug for an extended period that prevents live websites from being seen correctly. I hope this can be resolved soon ๐๐ป๐๐ผ

August Vinggaard 5 months ago
๐ Bugs
View who sees a comment
Capability to see if a client has viewed a comment left by a workspace member. Should also include Email viewing as well as this counts as a view.

Megan 5 months ago
๐ก Feature Request
View who sees a comment
Capability to see if a client has viewed a comment left by a workspace member. Should also include Email viewing as well as this counts as a view.

Megan 5 months ago
๐ก Feature Request