Changelog

Follow new updates and improvements to Queue.

January 2nd, 2026

New

As we kick off 2026, we’re calling this the Build Year for Queue. We want to welcome you into the new year and say we hope your agency absolutely kills it in the months ahead. We’re grateful to be a small part of your journey, and this year we’re doubling down on showing that through what we build.

In 2026, we’re done being shy about shipping. No more endless debates or overthinking what to build next. We are moving faster, making decisions quicker, and releasing more consistently. That also means heavily optimizing what already exists by expanding feature capabilities, tightening workflows, and fixing UI and UX pain points.

Everything we build will continue to be designed specifically for agencies. This includes new tools like CRMs, Proposals, Agreements, Resource Planning, and more. We are also refreshing the client portal to give you more flexibility and control over the experience you want your clients to have.

Here’s to the new year. We’re excited, and we hope you are too. And if you love Queue, help us spread the word by joining our affiliate program at queue.tolt.io

November 18th, 2025

Improved

You can now assign a credit cost to each Form, and credits will be automatically deducted when a client submits one.

Forms can also be set to require available credits—if a client is out, they’ll be prompted to purchase more before continuing.

We’ve also streamlined reporting by consolidating all credit purchases into a single item, making it much easier to track.

October 6th, 2025

New

Improved

AI Task Assistant

This new feature helps your clients submit tasks by helping them think through their requirements. They’ll be able to chat with an AI and at the end the AI will be generate a complete brief.
You can disable this feature by going to Customizations > Client Portal

We welcome all feedback for this new feature

Active clients only

This new addition will hide inactive clients from All Requests board. This way you can focus only on clients that have an active subscription.

September 15th, 2025

New

Need to create a custom form for a client to submit new requests? You can now add forms to a client's project, even if they haven’t purchased the service.

July 7th, 2025

Easily generate professional, client-facing reports from your ongoing agency tasks.

  • Smart Filtering: View all active tasks across your agency and filter by client, stage, assignee, or status.

  • AI-Powered Summaries: Select any combination of tasks and click “AI Report” to instantly generate a structured report.

  • Report Structure: Automatically includes:

    • Overview – A snapshot of what’s going on.

    • Updates – Key progress and status changes.

    • Highlights – Major wins or milestones.

    • Blockers – Issues or delays that need attention.

    • Conclusion – Next steps or summary takeaways.

  • Custom Instructions: Add your own context or questions to tailor the report tone or focus.

  • Client-Ready: Edit the report in a rich text editor and export it as a PDF to share with your clients.

✋ Remember to give us your feedback so we can improve this new feature!

March 18th, 2025

New

Improved

Fixed

Client Onboarding Updates

We've made significant improvements to Client Onboarding. After extensive discussions and data analysis, we rebuilt the system to support Task Forms, allowing you to create custom forms for clients to fill out for onboarding. This is perfect for collecting brand assets or other essential information before starting client work.

Additionally, you can now require clients to complete a walkthrough before accessing their portal after checkout, ensuring a seamless onboarding experience.

To keep things on track, we've also introduced automated email reminders—if a client hasn't completed their onboarding checklist, they'll receive a follow-up email every two days.

Other changes

  • Redesigned Task View

  • AI Task Form generator

  • Create Task Templates and editing capabilities

  • Redesigned New Request form

🐞 Bug fixes

  • Duplicate task form questions

  • Added task archiving functionality

  • Improved task templates subtasks with relative due dates

  • Fixed timezone handling for deadlines

  • Enhanced project and task editing interfaces

  • Fixed adding new Labels functionality

  • Added paper trail to task edits

  • PDF commenting issues

  • Move tasks to other boards

  • Text truncate styling issues

  • Updating title of nested board

  • Editing title of the task

February 6th, 2025

We’re excited to announce the official release of our updated Task Forms, designed to enhance both functionality and aesthetics.

✨ What’s New?

Categories – Assign task forms to categories so clients can find what they need faster.
Sections – Break questions into sections to keep them clean and easy to navigate.
Shareable Links – Send task forms directly with a simple link.
Upsell Add-ons – Offer additional services right within your forms to boost revenue.
Design Updates – A sleek, modern look that makes submitting tasks a delightful experience.

This update is all about helping your clients collaborate with you effortlessly while giving you more control and flexibility over how you collect information.

Try the new Task Forms today and let us know what you think! 🚀

December 27th, 2024

Improved

- View files uploaded to requests
- Search for files & folders faster
- Highlight to mass move or delete files
- 2x load speed

November 28th, 2024

🔥 This is what we released over the weekend!
- Nested task boards
- Documents
- Embeds

✨ Other updates
- Version control from a file and design updates
- Performance update for first time load
- More translation for client portal
- Paymentless Services (Add Services WITHOUT Stripe or PayPal)

November 19th, 2024

New

Improved

Fixed

  1. 🆕 Custom properties - Add custom properties to a request.

  2. 🔵 Inline-notifications - We’re experimenting with inline notifications to make it easier to know where your attention is needed. Currently supporting New Requests and Request Comments. We’ll be adding more once we double check there’s no performance issues.

  3. 🔔 Review comment notifications - Notifications for comments on a review link will be sent only to the uploader and anyone assigned to the request.

  4. 📁 Upload attachments - You can now upload attachments after a request has been submitted.

🐞 Bug fixes:

  • Mobile bug fixes

  • Client not getting email notifications on new task comments.

  • Calendar dates not syncing with board view dates

  • Calendar view not saving on page reload.

  • Due date is not matching what we select on calendar.

  • Calendar performance updates

    • Changing due date

    • Adding a request to the calendar

    • Loading all requests with a deadline

    • Viewing requests to add to calendar

😌 Usability updates

  • Create Services without Stripe or PayPal integration